Privacy Policy

At NIXXIT IT SOLUTIONS LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our products and services, which include:

• Software: The various software applications we offer.
• Services: Our online technical support and related services.
• Websites: Our websites, including nixxit.com and others.

Together, we refer to these as our "Products." This policy explains your choices regarding your personal data and how you can access and modify it.

If you have any questions or concerns about this Privacy Policy, please contact us at support@nixxit.com. By using our Products, you agree to this policy. If you disagree with any part of it, we ask that you refrain from providing us with personal information or using our Products.

1. General Audience

Our Products are designed for a general audience, and we do not intentionally collect personal information from children under 13. If we learn that we have collected such information, we will delete it. If you are a parent or guardian and believe your child has shared personal information with us, please contact our Customer Service team.

2. Data Transfers

Our Sites are hosted in the United States. If you are accessing our Sites from outside the U.S., please note that U.S. data protection laws may differ from those in your country. By using our Sites, you consent to the transfer and processing of your information in accordance with U.S. laws.

3. Information We Collect

We may gather various types of personal data, including:

• Contact Information: Your name, address, phone number, and email.
• Order Details: Information about the products you’ve ordered.
• Payment Information: Including credit card details.
• Usage Data: Information from your interactions with our Sites.
• Customer Service Data: Details from our support interactions.

We also use cookies and similar technologies to collect non-personally identifiable information about your browsing activities.

4. Information Collected Through Software and Services

When you use our Products, we may collect information related to your device, such as:

• Device Specifications: Operating system version, storage capacity, etc.
• Software Details: Including versions and installation dates.
• System Data: Information necessary for diagnostics and troubleshooting.

This information is typically anonymous and helps us enhance your experience.

5. Identity Protection Services

For our identity protection services, we may request:

• Contact Information
• Sensitive Personal Information: Such as your date of birth or Social Security number.
• Financial Information

Providing this information is optional; however, it may affect the availability of certain services.

6. Accessing and Managing Your Personal Data

You can view, update, or delete your personal information by logging into your account or contacting us directly. We retain your data only as long as necessary to provide our Products and fulfil legal obligations.

7. How We Use Your Information

Your data may be used for:

• Improving our Products
• Marketing our services
• Sending important updates and notifications

You can opt out of promotional communications, but essential service notifications will continue to be sent.

8. Information Sharing

We may share your personal data with:

• Service Providers: Partners who help us deliver our services.
• Affiliates and Third Parties: For business and marketing purposes.
• Legal Authorities: When required by law or in cases of safety concerns.

We do not share your credit card information with unrelated third parties unless you give us explicit consent.

9. Information Security

We implement industry-standard security measures, including encryption, to protect your personal information. However, please be aware that no method of transmission over the internet is completely secure.

10. Tracking Technologies

We use cookies and other tracking technologies to analyze site usage and improve your experience. By using our Sites, you consent to our use of these technologies. Third parties may also use their own tracking technologies, which are not covered by this Privacy Policy.

11. Third-Party Links

Our Sites may contain links to external websites not operated by us. We encourage you to review the privacy policies of these sites, as we cannot be responsible for their practices.

12. Michigan Consumer Privacy Act (MCPA)

• Categories of Personal Information: This includes identifiers, commercial information, financial data, internet activity, and other relevant information.
• Data Sources and Purposes: We collect data directly from you and through your interactions for service delivery and compliance.
• MCPA Rights: Michigan residents have the right to request information about their personal data, request deletion, and opt out of certain data sales. Please contact us to exercise these rights.

13. Miscellaneous

For any inquiries or to access or update your information, please reach out to us at:

NIXXIT IT SOLUTIONS LLC

9500 Ray White Rd Suite 200

Fort Worth, TX 76244

support@nixxit.com

We may update this Privacy Policy from time to time. Any changes will be reflected in the "Posted" and "Effective" dates. For significant changes, we will notify you via the Site or email if we have your address on file. Thank you for trusting NIXXIT IT SOLUTIONS LLC with your information!