Terms of Service

Effective Date: October 1, 2024

Welcome to NIXXIT IT SOLUTIONS LLC! We’re glad you’re here. These Terms of Service (“Terms”) explain how you can use our products, services, and websites. By using anything we offer, you agree to these Terms. If you don’t agree, we kindly ask you to refrain from using our products and services.

1. What We Offer

At NIXXIT IT SOLUTIONS LLC, we provide a variety of technology services, including:

• Software: Our products include MyCleanID, MyCleanPC, MyCleanMac, MyPassLock, and more.
• Services: We offer online technical support like VirusFix, CyberDefender, and MyHackedEmail.
• Websites: You can explore our official websites, including nixxititsolution.com

Together, we refer to all of these as our "Products."

2. Your Agreement

By using our Products, you agree to these Terms. If you disagree with any part of them, please do not use our services.

3. Age Requirements

Our Products are intended for users aged 13 and older. We do not knowingly collect information from anyone under 13. If you think we have collected such information, please let us know.

4. International Users

If you’re visiting our Sites from outside the U.S., please note that your personal information may be processed in the United States. By using our Sites, you consent to this transfer.

5. For Michigan Residents

If you live in Michigan, you have specific rights under the Michigan Consumer Privacy Act (“MCPA”). For more details, see Section 12 below.

6. Information We Collect

We may collect a variety of personal data, including:

• Personal Information: This includes your name, address, email, and payment details.
• Device and Software Information: Data about your device and the software you use.
• Identity Protection Data: For services like credit monitoring, we may collect personal identifiers and financial information.

7. How We Use Your Information

We use your data to:

• Improve our Products.
• Send you promotional materials (with an option to opt-out).
• Provide updates and alerts about our services.

8. Sharing Your Information

• We may share your information with:
• Service providers to help us operate smoothly.
• Affiliates and third parties for marketing purposes.
• Legal entities when required by law or during business transitions.

We want you to know that we won’t share your credit card information with anyone unless necessary.

9. Keeping Your Information Safe

We take your security seriously and use industry-standard measures like SSL encryption to protect your data. However, please understand that no system is foolproof.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze how our Sites are used. You can manage your cookie preferences through your browser settings.

11. Links to Other Sites

Our Sites may include links to third-party websites. We aren’t responsible for their privacy practices, so we encourage you to check their policies independently.

12. Michigan Consumer Privacy Act (MCPA)

• Types of Information We Collect: This includes identifiers, commercial information, and internet activity.
• Why We Collect It: We gather personal information for service delivery, marketing, and legal compliance.
• MCPA Rights: If you’re a Michigan resident, you can request information about your personal data and ask for it to be deleted. Feel free to reach out to us for assistance.
• Opting Out: If you want to opt out of the sale of your personal information, please contact us. Keep in mind that this may affect some features of our Products.

13. A Few Final Notes

Updates to These Terms: We may update these Terms from time to time. If we make significant changes, we’ll let you know through our Sites or via email.

Get in Touch: If you have questions about these Terms or need to exercise your rights, please contact our Customer Escalation Team at:

NIXXIT IT SOLUTIONS LLC

9500 Ray White Rd, Suite 200

Fort Worth, TX 76244

Thank you for choosing NIXXIT IT SOLUTIONS LLC! We truly appreciate your trust in us.